Privacy policy
Last Updated: July 2026
At BuyCool, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you place an order or contact us, we may collect information including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment partners)
- Order details
We may also collect basic technical information such as your IP address, browser type and device information to improve our website.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Information
Payments made on BuyCool are processed through secure payment service providers. We do not store your complete debit card, credit card or banking details on our servers.
4. Sharing of Information
We may share your information only with trusted service providers such as shipping partners and payment providers, solely for the purpose of fulfilling your orders and operating our business.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic and remember your preferences.
You can disable cookies through your browser settings if you prefer.
6. Data Security
We take reasonable measures to protect your personal information against unauthorised access, misuse or disclosure.
7. Your Rights
You may contact us to request correction or deletion of your personal information, subject to applicable laws.
8. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
BuyCool
Owned and operated by Amitkumar Lalji Gupta
Email: contact.urbankartonline@gmail.com